How to Check Call History for Vodafone (Vi) in Simple Steps

So you're trying to check your call history on Vi (Vodafone Idea), maybe to find a mobile number you called, see who tried calling you, or just keep track of your recent activity. But there’s no clear button that says "call logs,” and that can be confusing.

Don’t worry, it’s not hard. You don’t need to go to the Vi store or call customer care. There are multiple ways to check your call history details right from your mobile phone, and I’ll walk you through each one in this blog.

What Details Are Included in Vi Call History?

Okay, now before we jump into the how-to part, let’s quickly talk about what you’ll actually see when you start looking at call history for your VI number. Because a lot of people expect full info like the name of the person, location, everything, but that’s not really how it works.

What you get is simple but useful. You’ll see:

• The number you called or received a call from
• Whether the call was incoming, outgoing, or a missed call
• The exact date and time of the specific call
• And how long the call lasted

That’s it. You won’t get names unless that number is saved in your contacts. And if you’re using dual SIM, you’ll usually see which SIM was used too, depending on your phone settings.

So yeah, it’s not super detailed like a police report (legal call records), but it gives you what most people need, just the basics to access vodafone call details.

Let’s now get into the actual steps and start with the easiest one first.

Method 1: Check Call History Using Vi App (Step-by-Step)

Let’s start with the easiest method using the official Vi app on your phone. If you haven’t used the app before, don’t worry. It’s simple, and I’ll guide you through every step.

Here’s exactly what you need to do:

Step 1: Install the Vi App (If You Don’t Have It)

Go to the Play Store (on Android) or App Store (on iPhone) and search for "Vi app." The full name will show something like "Vi: Recharge, Payments & Games" with Vodafone Idea Limited as the developer.

Download and install it like any other app.

Step 2: Open the App and Log In

Once installed, open the app. On the first screen, you’ll see a place to enter your Vi mobile number.

• Type your number and tap “Get OTP.”
• You’ll receive an SMS containing a one-time password (OTP).
• Enter the OTP when asked, and that's it, you are registered.
• No password needed, it’s a one-time login code.

Step 3: Find the “Usage Details” Option

Once you're logged in, you’ll land on a user-friendly dashboard or homepage of the app. Here, look for a section called:

• "Usage"
• "Usage Details"
• "My Account" (depending on app version)

This is where you’ll find your mobile activity, like calls, data, and SMS.

If you’re not seeing this clearly, you might need to swipe or tap on the three-line menu (☰) on the top-left or right side of the screen.

Step 4: Tap on “Call Details” or “Call History”

Inside the Usage section, look for something like “Call Details” or “Call Usage.”

Once you tap that, it will show you a list of your recent calls. Here’s what you’ll see:

• The mobile number you called or received a call from
• Whether the call was missed, an incoming or an outgoing calls.
• The time and date of the call
• How long the call lasted

Step 5: Tap “Bills” for More Details (Postpaid Users)

If you’re a postpaid user, your call details for the VI number may be included in your monthly bill summary.

To check that:

Step 5: Tap “Bills” for More Details (Postpaid Users)

If you’re a postpaid user, your call details for the VI number may be included in your monthly bill summary.

To check that:

1. Go to the main menu or select “Bills”

2. Tap on the latest bill date

3. Scroll down or tap “View Details”

4. You may see a PDF bill with a full breakdown of your calls

Method 2: Request Detailed Statement via Vi Website

Now, if you don’t want to use the Vi app or maybe you’re using a laptop, you can also check your Vi call history from their official website. It works best for postpaid users, but prepaid users can still see some basic details too.

Here’s a comprehensive guide to do it step-by-step:

Step 1: Go to the Official Vi Website

Open your browser and go to myvi.in

This is the official Vodafone Idea (Vi) site. Don’t search random links from Google. Just use this one directly.

Step 2: Click on “Sign In”

1. On the top right of the homepage, click the “Sign In” button.

2. A pop-up will ask you to enter your Vi phone number. Type your number and send an SMS by clicking "Get OTP."

3. You’ll get a one-time password on your phone, just enter that to log in.

4. No need for password setup or anything complicated.

Step 3: Go to “My Account” or “Bills”

Once logged in, you’ll be taken to your account dashboard.

Here, look for:

• “My Account”
• “Bills” (especially for postpaid users)
• “Usage Details”
• “Call History”

Depending on your subscription plan and phone number type, Vi may show slightly different options, but all the info is inside one of these.

Step 4: Click on “View Detailed Statement”

If you’re on postpaid, you’ll see a list of past bills or a “Detailed Bill” button.

Click it, and you’ll get a full breakdown of your calls, including numbers, date, time, and duration.

If it shows “Download PDF,” go ahead and save it. That PDF usually includes your full call history for the month.

For prepaid users, full call details are typically not available, but you can still see some balance and usage info, which may come in handy.

Can’t See Anything? Here’s Why

If you’re logged in but not seeing detailed call records, it might be because:

• You’re using a prepaid number, and Vi doesn’t show full call logs there
• You haven’t generated any bills yet (in postpaid)
• The site is under maintenance (it happens sometimes)

In that case, you can try the app instead or contact Vodafone customer service for help (we’ll cover that next).

That’s all for checking from the website!

Now, let’s move to another option: how to access your call history (VI) using SMS or by talking to customer care.

Method 3: Using SMS or Customer Support

Okay, so let’s say you don’t want to use the app or the website. Maybe the app isn’t loading, or you just find all that a bit too much. No worries, you can still try the old-school way: SMS or just calling Vi’s customer care.

Let’s break it down.

Option 1: Try Checking via SMS

Sometimes, Vi allows users to request basic account details through SMS. You just send a message in a certain format, and they reply back with your info.

But here’s a problem: Vi doesn’t always give call history through SMS for everyone, but it’s worth trying.

Try sending this

Type: EBILL

Send to: 1234

Example:

If you want the call details of June, just type:

EBILL JUNE

and send it to 1234

Option 2: Call Vi Network Customer Care

This is probably the simplest thing you can do if nothing else is working, just call Vi support.

Here’s how:

Dial customer care number 199 from your Vi number

Once the call connects, choose the option to talk to a customer care executive. You might have to go through a few menu options like:

• Press 1 for language
• Press 2 for account details, and so on

Then press whatever number they give to talk to someone

When you're connected, just ask clearly:

“I need my recent call details. Can you help me with that?”

They may ask for some verification, like your name, address, or last recharge, and then they’ll either:

• Tell you the last few numbers you called
• Or email you a statement with more details
• Or guide you where to find it inside the app

Method 4: How to Get VI Call History by USSD Code

Alright, now imagine this: your data’s off, the app isn’t working, and you just want to check your last call without opening ten different tabs. So here’s a little trick that still works.

Those old-school short codes you dial from your keypad. Yes, USSD codes. They still work, and Vi actually gives you a bit of call info through them.

Here’s what you do:

Open your dialer (just the normal phone screen).

Type *199*2*3# and press call.

In a second or two, you’ll see a menu pop up.

Now, the options can look a little different depending on your area or the Vi server, but look for something like “Last Call Details” or “Last Deduction.”

Tap the number for that, hit send, and you’ll get a small popup on your screen.

It usually says something like:

“You called 98xxxxxxxx for 45 seconds. ₹0.75 deducted.”

Just the simple history of who, when, how long, and how much.

And if that’s all you needed, you’re done. But if you need a full list of call logs, like the kind you can download or save, don’t worry. That’s coming next.

How to Download the VI Postpaid/Prepaid Call Details

Alright, now that we’ve gone through the easy ways, like using the app, website, or even dialing a USSD code, you might be wondering:

“Okay, but what if I actually want to download my call history and keep it?”

Maybe you need it for proof. Maybe for tracking usage. Or maybe just to save it before deleting the app, whatever your reason, I get it.

Downloading your call history depends on whether you’re a postpaid or prepaid user. Let me explain this clearly.

For Postpaid Number

Good news first: postpaid users have it a bit easier here.

Vi actually gives you a monthly bill (usually in PDF format), and inside that bill, you’ll find a detailed list of calls, SMS, and data usage. It’s like a ready-made report, and yes, you can download it.

Here’s how you grab it:

• Open the Vi app (or website, whatever you prefer)
• Go to "Bills" or "My Account"
• Select the “Usage > Deductions”
• Select the month you want the call details for
• Tap on "Download Bill" or "View PDF"

And just like that, you’ll have a file with all your call logs.

For Prepaid Number

Now prepaid is a little tricky, Vi doesn’t give detailed downloadable statements for prepaid numbers like they do for postpaid.

Here’s what you can try:

• Open the Vi app, go to “Usage”
• Tap on Data, Calls, or SMS to view activity
• Take screenshots if you need to save them

Or you can request a call summary through customer care (some users get emailed records upon request)

Vi doesn’t really send detailed PDFs for prepaid like it does for postpaid, but if you really need it, reaching out to support might help.

Need Longer History? Here’s What You Can Try

So, let’s say you already tried the Vi app, the website, maybe even called customer care, and you still can’t get the full picture. You’re probably thinking, “I just want to see more. Like all my calls for the past 2–3 months in one place.”

Vi doesn’t give you that much detail, especially if you're on prepaid.

Now, I’ve got something that actually helps here, it’s Qoli - Call Management App.

With Qoli, you can retrieve up to 3 months of complete call history, even if your calls were deleted or your number was used on another phone. You just open Qoli, set up the app on the target device, and you’ll see every call made or received. All sorted by date and time. No backup needed, no tech headache.

It’s honestly useful if:

• You need to track your own number in more detail
• You want to see your kid’s call history
• Or even check on your team’s number usage without asking them every day

Anyway, if you’ve been stuck looking for longer call history, this is probably the cleanest way to get it without depending fully on Vi.

Ready to see your call logs in one click? Try Qoli now and start monitoring your calls instantly!

• 🗂️ Access three months of call history anytime with ease and safety.
• ☁️ Record each call and store limitless files securely in the cloud.
• 🕒 Keep calls well-organized by date, time, and complete call details.

Try It Free

What If You Lost Your Number? Can You Still Access Old Call Information?

Okay, so let’s say your number got deactivated. Maybe you lost your SIM, changed your provider, or just stopped using it. And now you need the recent call history from that number?

It’s tricky, but not impossible.

If it’s a postpaid Vi number, you’ve got a better chance. Vi usually keeps billing records for a few months. So even if your SIM isn’t active anymore, you can still try logging into your Vi account (if you had one linked by email or alternate number).

Now, if it was a prepaid number, things get harder. Vi doesn’t store prepaid call logs for long once the number is deactivated. But you can try calling Vi customer care and requesting it.

And hey, if you had your number added in Qoli before losing it, then you’re safe. Qoli stores the history even if your SIM is gone, so as long as you set it up earlier, your data’s still there.

Now let’s wrap it all up with some quick tips to avoid losing your phone call history again.

If you're an Airtel or Jio user and want to access your call history, I’ve created simple, step-by-step guides for both networks. Take a look below:

Airtel Call History Guide

Jio Call History Guide

Final Thoughts

We’ve talked about all the ways you can check your Vi call history.

If you’re just looking for the basic history, like recent calls or monthly usage, the Vi app or website is enough. Especially if you’re on postpaid, those PDF bills can be pretty useful too. But if that’s not enough, like if you want older records or full logs from another number, the regular options won’t help much.

And look, if you’ve already lost the number or switched providers, you still might be able to get some data, but only if you move fast. Vi doesn’t keep records forever.

Call logs are one of those things you only realise you need when it’s already too late.

Whether it’s for your own number, your kid’s, your partner’s, or your team’s, it’s better to know how to get that data now rather than regretting it later.

That’s it. You’re good to go. If this helped you, save the link or send it to someone else who’s stuck with the same thing.